Privacy Policy
Last updated: 10/15/2025
1. Information We Collect
At eztok.ai, we collect information to provide you with the best AI-powered video creation experience:
- Account Information: Email address and username when you create an account. Passwords are securely hashed by Supabase (our authentication provider) and we never store or have access to your plain text password
- Content Data: Scripts, images, audio files, and videos you create or upload
- Usage Analytics: We use PostHog to collect anonymous usage data to improve our service
- Payment Information: Processed securely through Stripe (we don't store payment details)
- Technical Data: IP address, browser type, device information, and usage patterns
2. How We Use Your Information
- Provide and improve our AI video generation services
- Process your payments and manage your subscription
- Send you important service updates and notifications
- Analyze usage patterns to enhance user experience (via PostHog analytics)
- Provide customer support and respond to your inquiries
- Comply with legal obligations and prevent fraud
3. Analytics and Tracking
We use PostHog, a privacy-focused analytics platform, to understand how users interact with our service. PostHog helps us:
- Track feature usage and user flows
- Identify and fix technical issues
- Measure performance and optimize our service
- Understand user preferences to build better features
PostHog data is anonymized and aggregated. You can opt out of analytics tracking in your account settings.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in these circumstances:
- Service Providers: Trusted third parties like Supabase (database), Stripe (payments), and PostHog (analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share information
5. Data Security
We implement industry-standard security measures to protect your data:
- Encryption in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Compliance with data protection regulations
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Export your content and data
- Opt out of marketing communications
- Disable analytics tracking
- Request data portability
- File complaints with data protection authorities
7. Data Retention
We retain your data only as long as necessary to provide our services or as required by law. When you delete your account, we will delete your personal information within 30 days, except for data we're legally required to retain.
8. International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your privacy rights.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@eztok.ai
Website: eztok.ai